We are delighted to be able to work in partnership with Leeds Town Hall and Leeds International Concert Season this Autumn to bring you live music. Full details of our concerts can be found here.

As a result of fast changing Government directions in response to the pandemic and increased infections rates, there is an ever present possibility that our events run the risk of being cancelled at short notice. Customers are advised to check that the event they have booked for is going ahead prior to setting off. Therefore to avoid disappointment and inconvenience please visit our website, social media channels or call the Box Office on 0113 376 0318 (Mon-Fri between 10am to 4pm).

Our indoor events are a crucial part of the process in helping live music performances return safely for both artists and audiences. The following measures are now in place at Leeds Town Hall to ensure the safety and comfort of the audience during their visit:

– Hand sanitising stations on entry and around the venue
– Clearly marked one-way system around the venue
– Socially distanced seating arrangements with predetermined entrance times
– Socially distanced toilet facilities. We ask that customers access the toilet facilities before the concert as re-entrance during the performance may not be possible.

Face Coverings: everyone is expected to wear a face covering unless excused for reasons of age, health or disability.
If you are feeling unwell (or suspect you have coronavirus) please do not attend the event.

Latecomers cannot be admitted.

Lift access to the stalls and gallery areas is available through the Box Office entrance. This is limited to one person/one family unit or for accessibility access.

Photography is not permitted during the event.

Customers are kindly requested to stay seated during the performance and remain seated at the end of the event until staff advise you of your exit route.

Please be aware that there will be no bars/refreshment stations open before or after the event and there is no interval.

NHS Test and Trace
Customer contact details and the time you are present in our building will be recorded for NHS Test and Trace purposes. In accordance with NHS requirements this information will be held for 21 days and, if asked, we will provide them to NHS Test and Trace.

Please be reassured that your information will be stored securely, in line with data protection laws, and will not be shared with anyone else. We will also not use your data for anything else like marketing. We are doing this to help reduce the risk of any local outbreak – by sharing your information NHS Test and Trace can quickly identify people who have come into contact with someone who has tested positive for COVID-19 and ask them to take the necessary precautions.


SCHEDULE CHANGES AND REFUNDS:  We will make every effort to present the programme exactly as advertised.  However, should the circumstances change due to the Covid-19 pandemic, we reserve the right to change artists and programmes at short notice and kindly ask for your understanding in these circumstances.  Refunds will only be offered where an event is cancelled.  Refunds will not be offered where artist or programme alterations are made.
In the unlikely case of technical problems with the livestream, the event will be made available as soon as possible and confirmation of this will be emailed to all pass holders.
If as a result of the Covid-19 pandemic we are not able to have a live audience in Leeds Town Hall, ticket holders will have the option to receive a livestream pass and a refund of the balance of their ticket money, or a full refund of their ticket money.  All pass holders will have access to their booked event until two weeks after the date of the concert.